I originally sent the RV in for warranty repair to fix the bed platform which covers the storage under the bed. Keystone “fixed it” but after my complaints of it not working, they replied that it was functioning as intended and they wouldn’t authorize anymore parts or labor. Of course the shop politely offered to let me pay for extra work, but I declined. So, left with a bed that wouldn’t actually lift or stay up, I set out to fix it myself despite paying for an extended warranty on a brand-new RV. Please take a look at the installation in the Upgrades section!